What to Expect

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Arrival

We recommend you arrive 10 minutes before your appointment. A comfortable sitting area, complete with music and complimentary beverages, is available for you as you prepare for your Signature Massage experience. We schedule our clients 15-20 minutes apart so that each client will experience the therapist’s undivided attention. We try to offer each client a reliable timetable. Arriving late may limit your massage time. Your appointment ending on time prevents inconveniences for the next client.

Attire

Whether you are coming straight from home or work, your experience is designed for your comfort and relaxation in mind. To promote a calming and relaxed environment, we request cell phones and other electronic devices be turned off. Upon entering the therapy room, you will be asked to undress to your level of comfort. For some, that means no clothing.  Others may choose to leave on their underwear or to stay fully clothed. Regardless, we utilize, and are required by law to practice proper draping. Throughout the massage,  we only expose those areas in which we are currently working.   We do suggest all jewelry be removed for your comfort.

Advance Bookings

We highly recommend scheduling your massage appointments in advance to ensure your preferred time and treatment availability. You may book through our online scheduling service available on our website, or by calling for an appointment at 816-525-7171.  We may not be immediately available to take your call.  We will, however, return your call at our earliest convenience.

Cancellation Policy

Please allow 24 hours notice of cancellation to avoid a 50% charge. A credit card number may be required at time of scheduling to guarantee the appointment.

Signature Massage offers three ways to save!

  • Pay for 12 massages upfront and save $10 per massage*
  • Pay for 6 massages upfront and save $5 per massage*
  • Pay as you go – book every 2 weeks and you’ll get your massages for $10 off each and every visit! (You must book your next appt. at the conclusion of your existing appt. in order to secure your discount)

*(Can be shared with immediate family members – encouraged to use within 6-12 months respectively – cannot be combined with any other special promotion or discounted price)

Health Conditions

Please inform us of all injuries, allergies, medications and medical conditions (including pregnancy) prior to service. A client intake form will be completed on your first appointment and updates will be noted in subsequent visits.  Standard contraindications for massage are strictly adhered to for your safety and well-being and include, but are not limited to; fever, high blood pressure, phlebitis, edema, inflammation, early stages of cancer diagnosis and/or treatment and varicose veins. Diabetes, asthma and other serious conditions have their own precautions.  Please check with your doctor first if you should have any questions about massage as it relates to your health concerns.

Gratuities

Tax, if any, and gratuity are not included in the pricing.  You are not required nor expected to tip for our massage services.  Frequent bodywork is encouraged for you to enjoy the true longterm health benefits of massage.  Save your tips and schedule more massages!

Gift Certificates and Special Promotions

Gift certificates are available to purchase for massage and/or Infant Massage programs. Please contact us and we can process the certificates over the phone or in person.  Friend us on Facebook and you will have immediate access to special massage promotions we may run.

Massage Events

Periodically, we provide free massage services as a community service for Business grand openings, school/country club sporting events or tournaments.  Please contact us at least 30 days before the event regarding availability.